Femera Privacy Policy
Effective Date: 25.06.2026 · Last Updated: 09.07.2026
Welcome to Femera. Femera ("Femera", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the Femera mobile application, website, and related services (collectively, the "Services"). Please read this Privacy Policy carefully before using the Services.
1. Who We Are
Femera is a women's health and wellness platform designed to help women better understand, track, and manage aspects of their health and wellbeing. Femera is intended to support women through different stages of adult life, including reproductive health, hormonal wellbeing, fertility, perimenopause, menopause, healthy aging, and overall wellness. The Services are operated by Femera LLC, a company registered in the Qatar Financial Centre (QFC License No. 5391), with registered office at QFC Business Centre, Office No. 4, Floor 9-902, QFC Tower 1, West Bay, Doha, Qatar. Femera LLC is the data controller responsible for the collection, processing, and protection of personal information in connection with the Services.
2. Information We Collect
We collect information that you provide directly, information collected automatically, and information generated through your use of the Services. A. Account Information: Name; Email address; Username; Password credentials (stored securely); Country or region; Language preferences. B. Health and Wellness Information: Menstrual cycle information; Period dates; Cycle length; Symptoms; Mood information; Energy levels; Sleep information; Lifestyle information; Fertility information; Birth control information; Pregnancy-related information; Health notes and journal entries; Wellness goals. Certain information may be considered sensitive personal information or health-related information under applicable laws. Providing such information is voluntary. C. Device and Technical Information: Device type; Device identifiers; Operating system; Browser type; Application version; Language settings; IP address; Crash logs; Performance diagnostics. D. Usage Information: Features used; Session activity; App interactions; Notification preferences; User engagement metrics.
3. How We Use Your Information
Service Delivery: Creating and maintaining your account; Providing cycle tracking functionality; Delivering personalized insights; Generating predictions and reminders; Providing customer support. Product Improvement: Improving product functionality; Understanding user behavior; Conducting research and analytics; Troubleshooting technical issues. Communications: Service notifications; Security alerts; Customer support communications; Product updates. Security and Compliance: Detecting fraud and abuse; Protecting user accounts; Enforcing our Terms of Service; Complying with legal obligations.
4. AI-Generated Insights
Femera may use artificial intelligence, machine learning, or automated processing technologies to provide insights, predictions, recommendations, or personalized experiences. AI-generated outputs are informational only; may not always be accurate; should not be relied upon as medical advice; should not replace consultation with qualified healthcare professionals. AI-generated insights are intended to support self-awareness and wellness tracking and should not be interpreted as clinical, diagnostic, or treatment recommendations. Users remain responsible for healthcare decisions. Fimia's conversational and document-analysis features are currently powered by OpenAI, accessed via OpenAI's API. Messages you send to Fimia, along with any images, lab documents, or voice notes you choose to share, may be processed by OpenAI to generate a response. Femera selects AI providers with appropriate data protection commitments and does not permit submitted data to be used to train third-party models without our explicit agreement.
5. Legal Basis for Processing
Where required by applicable law, we process personal information on one or more of the following legal grounds: User consent; Performance of a contract; Compliance with legal obligations; Legitimate business interests; Protection of vital interests. Sensitive health-related information is processed only with your consent or another lawful basis permitted by applicable law.
5A. Consent to Process Health Information
Certain information collected through Femera may constitute health-related or sensitive personal information under applicable privacy laws. By voluntarily providing menstrual, fertility, hormonal, pregnancy-related, symptom, wellness, lifestyle, or other health-related information through the Services, you expressly consent to Femera processing such information for the purposes described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or operational limitations. Withdrawal of consent may affect the availability of certain features or functionality within the Services.
6. Data Sharing
We do not sell personal health information. We do not sell menstrual cycle data. We do not sell reproductive health data. We may share information with: Service Providers, such as: Cloud hosting providers; Infrastructure providers; AI/language model providers (currently OpenAI); Analytics providers; Security providers; Customer support providers. These providers are contractually required to protect personal information. Business Transactions: If Femera is involved in a merger, acquisition, restructuring, financing transaction, or asset sale, personal information may be transferred as part of the transaction. Legal Requirements: We may disclose information when required by law, court order, regulatory authority, or governmental authority, or when necessary to protect rights, safety, security, or prevent fraud.
6A. Analytics and Similar Technologies
Femera may use analytics tools and similar technologies to understand application performance, improve functionality, identify technical issues, and measure user engagement. These tools may collect information regarding interactions with the Services, device characteristics, and usage patterns. Information collected through analytics technologies is used to improve the user experience, enhance product performance, and support business operations. Where required by applicable law, Femera will obtain appropriate consent before deploying analytics technologies.
7. Data Location and International Data Transfers
Femera is committed to protecting your personal information regardless of where it is processed. Your data may be stored and processed on cloud infrastructure located outside your country of residence, including in jurisdictions with different data protection laws than your own. Where international transfers occur, Femera implements appropriate safeguards required by applicable laws and regulations, which may include contractual data protection commitments, access controls and security measures, encryption and secure transmission protocols, and other legally recognized transfer mechanisms. AI-assisted features (such as Fimia, currently powered by OpenAI via its API) may involve processing relevant wellness data on infrastructure operated by that provider, which may be located in a different jurisdiction than where the rest of your data is stored. Regardless of where information is processed, Femera applies reasonable technical and organizational measures designed to protect personal information and maintain an appropriate level of security.
8. Data Retention
We retain information only as long as reasonably necessary for: providing the Services; maintaining accounts; complying with legal obligations; resolving disputes; enforcing agreements. When information is no longer required, it will be deleted, anonymized, or securely archived.
9. Data Security
Femera implements administrative, technical, and organizational safeguards designed to protect personal information. Security measures may include encryption in transit, access controls, authentication mechanisms, secure cloud infrastructure, and monitoring and logging systems. No system can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.
9A. Data Sovereignty Commitment
Femera is committed to maintaining user trust through responsible stewardship of health-related information. Where legally and technically feasible, Femera seeks to store user information within the user's region and avoid unnecessary international transfers of health-related data. We continuously evaluate our technology infrastructure to support regional data residency requirements and evolving privacy expectations.
10. Your Privacy Rights
Depending on your jurisdiction, you may have rights to: Access personal information; Correct inaccurate information; Delete personal information; Restrict processing; Object to processing; Withdraw consent; Export personal information; Lodge complaints with supervisory authorities. Requests may be submitted using the contact information provided in this Privacy Policy. We may verify identity before processing requests. Femera aims to respond to privacy-related requests within the timeframes required by applicable law.
11. Account Deletion
Users may request deletion of their account and associated personal information. Where technically feasible, Femera will permanently delete or anonymize user health information within a reasonable period following a valid deletion request. Certain information may be retained where required by law, for security purposes, to resolve disputes, or to enforce agreements.
12. Children and Young Users
Femera is designed for adult users and is intended to support women's health and wellbeing throughout adulthood and various life stages. The Services are not designed for children and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that personal information has been collected from a person under the age of 18 in a manner inconsistent with applicable laws or this Privacy Policy, we will take reasonable steps to delete such information. Parents, guardians, or individuals who believe that a minor has provided personal information to Femera may contact us using the contact details provided below.
13. Medical Disclaimer
Femera is not a healthcare provider. Femera does not provide medical diagnosis, medical treatment, emergency services, or professional medical advice. The Services are intended for informational and wellness purposes only. Users should consult qualified healthcare professionals regarding medical concerns. If you believe you are experiencing a medical emergency, contact emergency services immediately.
14. Do-Not-Sell Commitment
Femera is committed to protecting women's health data. Femera does not sell users' personal health information, menstrual cycle data, reproductive health information, fertility-related information, or other health-related information to advertisers, data brokers, or third parties for advertising purposes.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes may be communicated through in-app notices, email notifications, or updates posted within the Services. Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.
16. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact us at: hello@femera.life Femera LLC is a company registered in the Qatar Financial Centre (QFC License No. 5391), with registered office at QFC Business Centre, Office No. 4, Floor 9-902, QFC Tower 1, West Bay, Doha, Qatar. Users may contact us regarding: access to personal information; correction of personal information; deletion of personal information; withdrawal of consent; and privacy-related concerns.